Refund and Privacy Policy

Tickets are nonrefundable. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase tickets from Music at the Monument. Should you do so, your tickets may be canceled, and we may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using Music at the Monument.

Here is the content of the Refund and Privacy Policy:

As a result of your access and use of this Website, you hereby agree to the Terms of Use, conditions and notices set out herein. If you do not agree, we request and advise that you not use the Website.

Concert Ticket Refund Policy – Before purchasing tickets, carefully review your event. Policies set forth by Event Providers generally prohibit us from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. We do not provide ticket refunds unless the event is canceled or postponed.

Canceled and Rescheduled Events

Occasionally, concerts are canceled or postponed. Should this occur, we will attempt to contact you to inform you of refund or exchange procedures for that concert. For exact instructions on any canceled or postponed concert, please check the concert information online or contact us. If the event was moved or rescheduled, the Event Provider may set refund limitations. Please contact us for more information or to request a refund if you cannot attend the rescheduled event.

Privacy Policy – Protecting your private information is our priority.   This Statement of Privacy applies to the and HXH, LLC and governs data collection and usage.  For the purposes of this Privacy Policy, unless otherwise noted, all references to HXH, LLC include and Music at the Monument website, you consent to the data practices described in this statement.

Collection of Personal Information – Music at the Monument may collect identifiable information, such as your name and/or e-mail address.  We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Music at the Monument.
This information may include: your IP address, browser type, domain names, access times, and referring website addresses.  This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Music at the Monument website.

Music at the Monument encourages you to review the privacy statements of websites you choose to link to from Music at the Monument so that you can understand how those websites collect, use and share information.  Music at the Monument is not responsible for the privacy statements or other content on websites outside of the Music at the Monument website.

Use of your Personal Information – Music at the Monument collects and uses your personal information to operate its website(s) and deliver the services you have requested.  Music at the Monument may also use your personally identifiable information to inform you of other products or services available from Music at the Monument and its affiliates.  Music at the Monument does not sell, rent or lease its customer lists to third parties.

Music at the Monument may share data with trusted partners to help perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to Music at the Monument, and they are required to maintain the confidentiality of your information.

Music at the Monument will disclose your personal information, without notice, onli if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Music at the Monument; (b) protect and defend the rights or property of Music at the Monument; and (c) act under exigent circumstances to protect the personal safety of users of Music at the Monument, or the public.


Security of your Personal Information – When personal information (such as credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Opt-Out & Unsubscribe – We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information.  Users may opt-out of receiving any or all communication from Music at the Monument by contacting use here: or or 202.570.7800.

Changes to this Statement – Music at the Monument will occasionally update this Statement of Policy to reflect company and customer feedback.  Music at the Monument encourages you to periodically review this Statement of Privacy to be informed of how Music at the Monument is protecting your information.